Complaints from guests are virtually unavoidable in the short-term rental business. But how can you minimize them? Today, Chad Phillis is on the show to discuss what guests complain about most and how to get ahead of any bad reviews.
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Theme: “Cool Funk” by Lowtone Music, source (Free Music Archive) and license type (CC BY-NC-ND)Theme: “Cool Funk” by Lowtone Music, source (Free Music Archive) and license type (CC BY-NC-ND)
