Join us on this week’s Deep Dive as we unravel the Post Office Horizon IT scandal—a story of “phantom shortfalls” that ruined thousands of lives. We’ll trace Horizon’s rollout, hear from former postmasters who faced wrongful convictions and financial ruin, and explore how a supposedly infallible system became a weapon of injustice.
In this episode, you’ll learn:
How Horizon’s bugs and design flaws led to phantom accounting errors that postmasters were forced to explain or repay.
The human cost: from shattered businesses and bankruptcies to tragic suicides and lifelong trauma.
The Inquiry’s findings and its 19 recommendations for “full and fair” redress—including legal support, transparent compensation, and oversight to prevent future abuses.
Tune in as we expose the lessons of Horizon, examine the intersection of technology and accountability, and ask: how do we rebuild trust when the system fails us?
