🎙️Episode Overview:
What’s it really like to be the calm in the middle of a primary care storm?
In this episode of Career Prescription with Bee, we sit down with Tony, an anonymous Reception and Triage Care Navigator Supervisor ( who's voice has been morphed) to spill the real tea on managing front desk chaos, patient meltdowns, and a team who’ve already heard “it’s just a quick question” 43 times before noon.
âś… The realities of running the frontline under pressure
✅ How to protect your team — and your own sanity
âś… Hilarious moments, hard truths, and heartfelt advice for future mini-bosses
💡 Whether you’re on the phones, leading a desk team, or just curious about the unsung heroes behind the scenes, Desk Runner Diaries pulls back the curtain on what it really takes to survive and thrive in general practice.
📩 Let’s Connect!
đź’¬ Have questions or thoughts?
Email me at: careerprescriptionwithbee@gmail.com
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đź”” Know a Reception Supervisor or Triage Care Navigator Supervisor living that front desk life?
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Intro music used under Pixabay License: “Happy Day” by Mixaund. Free for commercial use, no attribution required.
