In this episode of Multifamily Elevated, John Bradford, CEO of Pet Screening, discusses the intersection of pet policies and fair housing. He shares his journey from property manager to entrepreneur, emphasizing the importance of creating a pet-friendly culture in housing. The conversation explores the challenges and opportunities in business growth, the significance of core values, and the role of peer groups in entrepreneurship. John highlights the importance of feedback and experience sharing in leadership, and his commitment to doing good and helping others in the community.
00:00 Understanding Pet Policies and Fair Housing
18:07 The Entrepreneurial Journey and Core Values
29:16 Cultivating a Unique Company Culture
33:08 Navigating Challenges and Opportunities in Business
37:57 The Power of Peer Groups
40:42 Feedback: Giving and Receiving
45:16 Embracing Risk and Learning from Experience
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