Description:
How do you modernize the very backbone of the internet—network operations—using AI?
In this episode of CXO Spotlight, host Chirag Khanijau sits down with Gary Sidhu, Senior Vice President of Product Engineering at GTT Solutions, to explore how agentic AI and digital workers are redefining the future of telecom and enterprise infrastructure.
They unpack:
✅ How GTT built its AI-powered EnVision Platform for global connectivity
✅ Why “digital workers” will transform traditional NOCs (Network Operations Centers)
✅ The shift from reactive to predictive network operations
✅ How AI and human collaboration improve security, speed, and scalability
✅ The practical roadmap for CTOs adopting AI in network operations
✅ What “enterprise AI” means for the next decade of telecom innovation
Moments to Watch:
00:45 – What It Means to Build the EnVision Platform
02:33 – The Global Scale of GTT’s Tier 1 Network
04:51 – From AI Hype to Reality: Gary’s Personal Learning Journey
07:40 – The Shift: From Code Requirements to Outcome-Based AI Systems
08:34 – Building GTT’s In-House AI Farm with NVIDIA
10:42 – Why Traditional Ticket-Based NOCs Are Becoming Obsolete
13:44 – The Promise of Predictive Operations
16:22 – What a “Digital Worker” Actually Looks Like in a NOC
18:25 – Humans + Machines: The Future of Network Operations
20:17 – Inside “EVO”: GTT’s EnVision Virtual Operator
22:36 – Turning FAQs into Contextual Conversations with AI
24:22 – Convincing Fortune 500 CTOs to Trust AI Agents
25:43 – Using AI to Strengthen Security and Threat Hunting
28:56 – Advice for CTOs: Where to Begin Your AI Journey
31:16 – Why Good Data Is the Starting Point for Network Innovation
33:08 – The Evolution of Telecom: From Dumb Pipes to Intelligent Networks
Why Watch:
If you’re a CTO, Product Leader, or Network Architect, this episode offers a front-row view of how AI is revolutionizing one of the world’s most mission-critical industries. From microlearning to machine reasoning, Gary shares practical lessons from building AI systems that connect the planet—securely and intelligently.
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