There's a tightrope to walk in client relationships to balance excellent customer service while keeping project scope in check. Even seasoned solopreneurs let the curse of their expertise drain profits from client relationships as they seek perfection in every detail or answers to every last client problem. There are key takeaways on effective client communications and managing project boundaries to improve customer satisfaction.
Read the summary show notes and watch the video at: https://soloprenyear.com/ep15
