Description

How are AI and Salesforce helping telcos solve their 3 biggest challenges—monetization, CX, and fraud?  

Telecom veteran Richa Malhotra shares insights in this packed episode with Jas Kaur. 

Key Topics 

• AI for 5G monetization and network optimization 

• Real-time, AI-driven customer experience 

• Fraud and cybersecurity in the age of AI 

• Foundational advice for AI adoption in telecom