Description

You can also apply to be the guest on TeqTalks: https://www.teqfocus.com/teqtalks/

You can connect with:

Jas Kaur, CTO, TeqFocus: https://www.linkedin.com/in/jas-kaur-5396b237/

Ajay Kumar, Head of AI Product Growth, Salesforce: https://www.linkedin.com/in/aj127/

In this episode of Tech Talk, host Jas talks with Ajay Kumar, Head of AI Product Growth at Salesforce, about the rise of intelligent agents in enterprise workflows.

Learn how Salesforce’s acquisition of convergence.ai is enabling automation of legacy systems and scaling AI workflows using technologies like retrieval-augmented generation (RAG) and long-memory support via Salesforce Data Cloud. 

Ajay shares real-world examples like the AI support portal managing 700,000+ documents and explains the core building blocks of generative AI agents: roles, instructions, and guardrails.

The conversation also covers interoperability through the Model Context Protocol (MCP) and A2A protocol, plus seamless integration with platforms like Snowflake and Databricks. 

Key Topics Covered: 

• Adaptive AI agents in legacy systems 
• Enterprise automation with AgentForce 
• The role of RAG in long-term AI memory 
• Headless API integration across platforms 
• AI orchestration using MCP and A2A protocols 
• Data-driven AI with Snowflake and Databricks 
• Scaling generative AI responsibly in the enterprise 

Whether you're in tech leadership or exploring artificial intelligence development, this episode delivers sharp insights on building scalable, trusted AI. 

#TeqTalk #Jas #TeqTalkWithJas #SalesforceAI #AgentForce #GenerativeAI #EnterpriseAutomation #DigitalTransformation #AIAgents