What makes learning truly meaningful?
In this episode of The Missing Piece Podcast, April Reed sits down with Steve Counsell, Director of Learning & Development at Three Pillars Senior Living Communities, to explore what it takes to build learning experiences that inspire growth, strengthen culture, and create lasting impact.
From his unexpected journey into Learning & Development to his thoughts on AI, authenticity, and why "death by PowerPoint" doesn't work, Steve shares practical insights for leaders, educators, and anyone passionate about helping people grow.
In this episode, we explore:
• Building learning experiences people actually remember
• Why authenticity is the missing piece in leadership
• AI as a thought partner—not a shortcut
• Creating a culture where learning thrives
• Career advice for anyone finding their path
• Why senior living changed Steve's perspective on purpose
Watch the full conversation to hear Steve's inspiring story and practical leadership insights.
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