In this episode, host Yoni Leitersdorf sits down with Almog Shunim, VP of Data and Research at AtBay, to unpack how his team built an internal AI assistant that employees actually trust and use. Almog shares why off-the-shelf tools fell short, how his team built OLI from scratch using agentic workflows, and what it took to reach production-grade accuracy. The conversation explores real-world lessons in evaluation, documentation, and why “chat with your data” only works when the foundations are rock solid.
