How do we define quality ABA services with Bryant Silbaugh
What is quality assurance in ABA, and how can behavior analysts measure service quality more effectively?
In this episode of the ABA Business Leaders Podcast, Stephen and April Smith speak with Dr. Bryant Silbaugh, behavior analyst, researcher, author, and Founder of the National ABA Service Quality Network (NASQN), about the systems, processes, and measurements that drive high-quality ABA services. Bryant explains how ABA organizations can define quality, evaluate clinical performance, establish meaningful outcome measures, and build systems that support continuous improvement. He shares practical insights from his work in autism treatment, behavioral intervention quality management, and ABA service delivery research.
The conversation covers quality assurance frameworks, goal setting, key performance indicators (KPIs), clinician self-evaluation, treatment outcomes, and the role of organizational systems in delivering effective ABA services.
Key Topics Covered
What quality assurance means in applied behavior analysis
How to measure ABA service quality
Common service delivery blind spots in ABA organizations
Defining quality indicators for behavioral interventions
The relationship between clinical quality and business performance
His research has focused on operant variability, pediatric feeding disorders, autism intervention, and ABA service delivery quality. He is the author of Quality Control for Behavior Analysts: How to Manage Behavioral Intervention Quality in Autism Service Settings, a practical framework for measuring and managing intervention quality in autism service settings.
Bryant is the Founder and CEO of the National ABA Service Quality Network (NASQN), Founder and Chair of the IGNITE Quality Conference, and Director of Clinical Excellence, Quality, and Research at Gateway Pediatric Therapy.
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