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Connect with Sadra: https://hashthink.com/

In this episode, we sit down with Sadra Shokouhi, CTO and co-founder of HashThink, to explore how AI and automation are reshaping business.

Sadra shares his journey into the world of AI, emphasizing the value of technology agnosticism, the growing impact of retrieval augmentation (RAG), and why human oversight remains critical in AI-driven systems. From practical insights for small businesses to the role of conversational AI and small language models, this conversation is packed with forward-thinking advice on scaling with intelligence and intent.

Key Topics:

Chapters:

00:00 – Intro to HashThink and Saeedra Shokui

01:22 – The Journey into AI and Automation

02:44 – Tech Agnosticism in AI Solutions

04:18 – What is Retrieval Augmentation (RAG)?

06:27 – The Role of Data in Business Automation

08:06 – Conversational Layers in AI

10:40 – Small Biz AI Integration Tips

13:14 – Automating Workflows

16:46 – Human Oversight in AI

19:35 – AI’s Future in Sales

21:28 – Mass Literacy for AI Adoption

23:30 – Defining Business in AI Terms

26:21 – Tech Integration & Scalability

28:27 – Small Language Models (SLMs)

30:23 – Preparing for What’s Next

AI, automation, HashThink, technology agnosticism, retrieval augmentation, business insights, small business, conversational AI, human oversight, sales automation, mass literacy, small language models