In this episode of Extropy on AIR: Strategic Partnerships Driving Financial Transformation, Kevin Zirkle from Extropy Advisors sits down with Nick Carpenter, Principal of Customer Services at Esker, to tackle one of the most overlooked pain points in finance and operations: order management chaos.
For many organizations, order entry is still surprisingly manual, a patchwork of emails, PDFs, and spreadsheets that drain productivity and erode customer trust. Together, Kevin and Nick explore how Esker’s Intelligent Order Management flips that script through AI-powered automation, exception handling, and real-time collaboration tools.
You’ll learn how Esker and Extropy help companies:
Eliminate manual order entry and reduce costly errors
Improve visibility across the entire order lifecycle
Reclaim time for customer service teams to focus on relationships, not retyping
Strengthen cross-functional collaboration between finance, sales, and operations
Turn order management into a growth engine for the business
This episode goes beyond automation; it’s about restoring confidence, speed, and accuracy in one of the most critical touchpoints of the customer journey.
Listen now to hear how Extropy and Esker are redefining order management for the digital era.
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