Description

Digital transformations rarely fail because of bad technology.

They fail because the organization underneath the technology starts to break down.

In this episode of Extropy on Air, Kevin Zirkle and Mike Jasper unpack the hidden cost of organizational entropy. The slow, cumulative drift toward complexity, fragmentation, and disorder that quietly undermines even the most well funded transformation efforts.

They explore:

• Why “we’re live, but it doesn’t feel like we’re live” is a red flag
• How unmanaged complexity and turnover erode trust and adoption
• The warning signs leaders often miss until it’s too late
• Why stacking tools increases entropy instead of reducing it
• What it actually takes to design for sustained success after go live

If you’re a CFO, transformation leader, or executive navigating digital change, this conversation offers a clear lens for diagnosing issues early and designing systems that scale with intention, not chaos.