For any consultant, especially one starting their own firm, the idea of saying "no" to paid work can feel unthinkable. But not all clients are created equal, and taking on the wrong engagement can be far more costly than turning it down. How do you spot the red flags of a toxic environment, avoid burnout, and know when to walk away?
In this episode, Ben Griswold (Grizen) and Noah Heldman (OutcomeSource) tackle the difficult but essential art of saying no. They explore the key reasons to decline work, from toxic cultures and value misalignment to simple burnout. Highlighting their own complementary "starter vs. finisher" and "yes vs. no" personalities, they share a hilarious and cautionary tale of a client who scrutinized a 1,000-line estimate quarter-hour by quarter-hour—a defining moment in learning when an engagement is doomed from the start.
In This Episode, You'll Learn:
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