Dr. Tim Jansa and Laurie Koehler discuss the challenges and opportunities in Enrollment Management and Student Services, emphasizing the importance of coaching. Laurie highlights the impact of federal policy changes and financial aid shifts on staff retention and morale. She notes that while many leaders seek coaching, access remains limited. Coaching is seen as a developmental tool rather than a punitive intervention. Laurie also discusses the benefits of group coaching for leaders, the integration of coaching into onboarding processes, and the identification and development of high-potential staff. She advocates for a coaching mindset among leaders to foster a supportive and collaborative environment.
Companion Site: https://leadershipimagined.com/podcast/#koehler
Keywords: enrollment management, student services, leadership, retention, professional development, team building, organizational culture, staff retention
