In this episode of the Hospitable Hosts podcast, we speak with Marisa Grover, a seasoned property manager and community leader in the short-term rental space. Marisa shares her journey of managing around 50 properties through her company, Simply Stay, and discusses the importance of building systems and workflows for hosts.
She emphasizes the need for documentation and standard operating procedures (SOPs) to streamline operations and reduce burnout, especially as hosts scale their businesses. Marisa also highlights the significance of community support for hosts, encouraging them to connect with others in the industry to share insights and resources.
For more information, go to: https://withmarisa.co/
Timestamps:
0:00 - Introduction
1:37 - Community for hosts
3:07 - Common operational pain points
5:20 - The importance of systems
9:50 - When to implement software solutions
12:00 - Picking the right tools
17:15 - Scaling to multiple properties
19:15 - Quick-fire questions
