Summary
In this episode of the 2026 podcast, Chris Mader interviews Brock Bauer, president of TotalTek, discussing his journey in implementing the Entrepreneurial Operating System (EOS) and the importance of trust and psychological safety in leadership.
They explore the significance of informal connections, employee growth, overcoming adversity, and making difficult decisions in leadership.
Brock shares insights on building a people-centric culture and Total Tech's commitment to community engagement through charitable initiatives.
Takeaways
- Brock Bauer emphasizes the importance of trust in resolving issues within a team.
- The Entrepreneurial Operating System (EOS) provides a structured approach to business management.
- Building psychological safety is crucial for open communication and issue resolution.
- Informal connections with team members enhance relationships and trust.
- Leadership involves making difficult decisions for the betterment of the organization.
- Promoting from within fosters growth and loyalty among employees.
- Understanding employees' personal goals helps leaders support their development.
- Caring for employees is a fundamental aspect of effective leadership.
- Adversity can lead to personal growth and resilience.
- Community engagement is a core value at Total Tech, demonstrated through charitable initiatives.
