Description

🎙️ Episode Summary

In this episode of the Peak Season Podcast, Luke and Tyler break down the property management system Hospitable and how hosts can use it to streamline operations and elevate the guest experience. They cover automated messaging rules, review workflows, team communication, and smart home integrations, sharing practical tips from real hosting experience. Whether you manage one property or a growing portfolio, this episode offers actionable insights to help you save time, improve communication, and scale with confidence.

✅ Key Takeaways

• How automated messaging improves guest experience and consistency
• Using Hospitable to manage reviews and guest communication efficiently
• Streamlining operations with team notifications and workflows
• Leveraging smart home integrations to save time and reduce issues
• Why testing and refining automation leads to better bookings and reviews

⏱️ Chapters

00:00 Introduction to Hospitable and PMS basics
05:20 Messaging automation and guest communication
10:18 Automated reviews and responses
16:42 Team management and operations
19:27 Smart home integrations
27:35 Final thoughts and what’s next