Doug interviews Kristel Hladky, COO of SparkChange, a healthcare technology company focused on revenue cycle management. Kristel shares her journey from working at a large corporation to joining a startup, the challenges of growing a company, and the importance of building a strong company culture. She discusses the role of data and automation in improving healthcare financial outcomes and emphasizes the significance of communication and client feedback in driving the company's success. Kristel also touches on her personal life, balancing work and family, and her passion for writing.
