Living Well with Technology. In Episode 31 of the Human Pulse Podcast, hosts Anne Trager and Fabrice Neuman discuss the growing frustration with AI-driven customer service and the increasing value (understand paying for) placed on human interaction. They explore the concept of the empathy economy, where human connection is seen as a luxury, and the implications of AI fatigue on consumer behavior. The conversation highlights the need for a balance between human and machine interactions, emphasizing that while technology can enhance efficiency, it should not replace the essential human touch. The episode concludes with a reflection on the future of human and AI collaboration in various sectors.
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Chapters
00:00 The Importance of Human Connection
00:32 The Cost of Human Interaction
04:35 AI Fatigue and Consumer Frustration
08:15 The Rise of AI and Human Interaction
14:06 The Empathy Economy and Human Value
20:46 Finding Balance: Humans and Machines
23:58 Conclusion: A Hybrid Future
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Recording Date: Feb. 8th, 2026
Hosts: Anne Trager – Human Potential & Executive Performance Coach & Fabrice Neuman – Tech Consultant for Small Businesses
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Connect with us
Fabrice Neuman
Connect with Fabrice on LinkedIn: https://www.linkedin.com/in/fabriceneuman/
Connect with Fabrice on Bluesky: https://bsky.app/profile/fabriceneuman.fr
Find out more: https://www.pro-fusion-conseils.fr
Anne Trager
Connect with Anne on LinkedIn: https://www.linkedin.com/in/annetrager/
Connect with Anne on Bluesky: https://bsky.app/profile/annetrager.com
Find out more: https://www.potentializer-academy.com
Book a call: https://calendly.com/potentializer-academy/lets-talk
We would also appreciate a 5-star rating and review in Apple Podcasts and Spotify. Thanks for sharing.
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Resources & Links
Your life is the sum total of 2000 Mondays by Joan Westenberg
https://www.joanwestenberg.com/your-life-is-the-sum-total-of-2-000-mondays/
All the Anthropic Claude Superbowl ads
How can I communicate better with my mom?
https://www.youtube.com/watch?v=FBSam25u8O4
What do you think of my business idea?
https://www.youtube.com/watch?v=De-_wQpKw0s
Is my essay making a clear argument?
https://www.youtube.com/watch?v=3sVD3aG_azw
Can I get a six pack quickly?
https://www.youtube.com/watch?v=kQRu7DdTTVA
Rent-a-Human
🎧 Listen on all platforms → https://humanpulsepodcast.com
📺 Also available on YouTube → https://youtu.be/
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