Pissed off people can wreck organizations.
And yet more and more people are pissed off. I call them the professionally aggrieved. You’ve seen them on social media, across the political spectrum. They misinterpret, inflate, conflate, attack, defend. High dudgeon is their default mode.
The social media outrage discourse also happens at work. Typing venom into Slack isn’t that far removed from doing it into any social media outlet.
What do you do when this happens at your workplace?
