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Peter Yang interviewed leaders at six of the most AI-forward companies—Zapier, Ramp, Duolingo, Shopify, Intercom, and Whoop—to uncover 25 real-world tactics for driving employee AI adoption. If your team is still struggling to get value from AI tools, this episode is packed with practical advice, internal playbooks, and strategies you can use right away.
In this episode, you’ll learn
• The five steps to driving AI adoption at your company
• Why vague AI-first mandates don’t work—and what to do instead
• How to track and reward adoption, usage, and outcomes
• How to cut through red tape and unblock company-wide access
• How to turn AI power users into internal teachers
• Which high-impact tasks top companies are automating first
• What separates real AI adoption from flashy demo theater
References
• Gallup poll: https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx
• Hilary Gridley’s 30 days of GPT: https://docs.google.com/spreadsheets/d/1zJ4rbi9YcQuGqGxc6-AQD0-44oT9l4Eyono0AdpgJbA/edit?gid=0#gid=0
• How Zapier measures AI fluency: https://x.com/wadefoster/status/1930680089651425452
• Tobi Lütke’s AI memo: https://x.com/tobi/status/1909251946235437514?lang=en
• Zapier’s code red playbook: https://docs.google.com/document/d/1zbkjL0d-ev87PO0yKJBBMlliByVaUIREKNQfvtVwXbg/