It's not just what we say or how we say it... it's also the words we use when doing the saying.
In this episode I discuss the importance of having the same understanding of the words we use, specifically around money and in the advisory relationship.
I also ask the listener the same question I ask in my first meeting a prospective client: if you could describe how you feel about money - today - using only one word, what's the first word that comes to mind?"
Share you word in the comments!