Hey friends đ
This week weâre tackling something we see constantly in pitch decks: impressive growth charts that hide their broken unit economics.
We dive into the real math behind customer acquisition cost (CAC), lifetime value (LTV), and payback periodsâand why your revenue numbers might be hiding a ticking time bomb.
Our core question: If you stopped acquiring customers tomorrow, would your existing customers actually pay back what you spent to get them? Or are you just scaling debt?
We break down three real scenarios (okay, realistically contrived):
* A coffee subscription bleeding money on every box
* A B2B SaaS company betting everything on year-two renewals
* A meal planning app in âland grab modeâ (our response: đ¤Żđ¤)
The pattern we keep seeing is a founder focusing on MRR growth while ignoring the fact that each customer costs more to acquire than theyâll ever pay back. Thatâs not growthâthatâs buying your way out of business.
We get into the weeds on cohort analysis, retention curves, and why âbrand awarenessâ is usually code for âwe havenât figured out profitable acquisition.â Plus, JDM does actual math in real time. It gets messy, but thatâs the point⌠you get to hear exactly how we process these numbers (perfect for an audio podcast đ).
In Frivolous Thoughts:
* JDM confesses his addiction to productivity gadgets served up by an eerily accurate algorithm
* Cam discovers the joy of supporting artists through Patreon.
As always, thanks for listening.
âCameron and JDM