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Welcome to AccelPro Employment Law, where we provide expert interviews and coaching to accelerate your professional development. Today we’re featuring a conversation about workplace investigations, training and arbitration. Our guest is Lindsey Wagner, who founded Moxie, which offers workplace training and investigations to deter costly investigations and provide creative resolutions (when possible/needed) through mediation.
Wagner says the best way to handle a workplace investigation is to be ready for it before it happens. That means having policies in place and training your employees to follow them.
Some states require training, and even in those that don’t, Wagner strongly encourages her clients to conduct it anyway. “So many times we see issues with employees where they don’t know,” she says. “They say, ‘I didn’t know that wasn’t OK. And now that I know, I won’t do it anymore.’ And so many of the issues that come into play could have been avoided by a proper education and training of employees.”
This is the first of two podcasts with Wagner. In this episode, we talk about best practices in investigations, how to avoid them in the first place, and how to resolve them once they’re completed. In the second, Wagner traces her career from a childhood spent longing to be a dolphin trainer to waking up every day excited to go to work.
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