This episode is about communication, and particularly, how to communicate with people who don't make it easy. Maybe you have someone in your life who can never be wrong, who can never say they're sorry. Maybe you love an addict or you have someone in your sphere who doesn't seem to feel empathy or is more attached to their narrative than they are to resolving conflict. If you've ever spent time trying to make a person "see the light" by writing the perfect email or saying just the right thing, if you've banged your head against the wall or cried yourself to sleep about it, this episode is for you.
