In this episode of SalesTV, discover how applying principles of design thinking can transform your approach to sales, helping you build stronger connections and create meaningful customer experiences. We sit down with Rui Quinta, a design thinker and master of radical empathy. Rui shares his journey from a visual designer to a serial entrepreneur, highlighting valuable insights into organizational design and responsible experience design. Learn how these innovative concepts can help you anticipate client needs and elevate your sales strategy. Explore Rui's unique approach to understanding customer needs through deep empathy and systemic thinking. And gain practical advice on building trust and long-term relationships with clients by offering better products and more responsible experiences.
Highlights
07:11 Specializing in organizational design projects
13:03 Leveraging case studies for credibility
16:41 Systemic Thinking and corporate impact
18:33 Ethical digital design and responsibility
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