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Our guest today is Chris Holt. She is the Chief Experience Designer at Holy Redeemer in Pennsylvania, a faith-based institution that offers diverse healthcare services to families and patients. In this episode, she tells the story of her organization’s innovative transformation that centers on purpose and service. What she did differently - looking at experience as a way to innovate, will inspire you.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit kevinmonroe.substack.com