What would you do if your CEO came to you and said, “We need to 10X the number of customers who complete our training in the next twelve months. Product use is down and churn is up. I need your plan by next Thursday.” After your panic attack recedes, you probably say to yourself, “How am I going to do that?” If you can relate to this exchange, then keep calm and attend this session. In it you will learn how to be ready for that challenge with customer education strategy design. 

 

In this special recording of a Gainsight Pulse Talk, Bill Cushard shows you how to design your customer education strategy and actually start working on it. Right here in this session.

 

If you are responsible for on-boarding or helping customers learn your product, this session is for you.