Welcome to this episode of Starting a Business Simplified, Navigating the Shift! In this episode I will be covering the following:
- Discuss the importance of client experience
- Emphasize the strength of medical professionals in customer service and caregiving
Customer Service in the Medical Field
- Discuss the unique skills and qualities that medical professionals bring to customer service
- Explain how medical professionals can utilize their caregiving nature to enhance the client experience
Letting Clients Know You Care
- Discuss the importance of genuine care and concern for clients
- Outline ways to demonstrate care and concern for clients to make them feel valued
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