Do you wish your team would step up? Do you believe your team is seriously punching below it's weight?
Have you found this?
You know they could be doing more, and you desperately need them to be doing more, but instead, you’ve become their ultimate security blanket.
Every problem, every tricky bit of work, ends up back on your desk. This traps you in the day-to-day grind of client work, leaving no time to focus on working ON the business.
The solution is not just about telling your team to ‘do more’ or to get angry with them.
It’s about changing the systems and habits that created the dependency in the first place. You need to shift your role from being the answer to every question to being the coach who helps the team find the answers themselves.
This is the topic of the podcast episode - how to stop learned helplessness so you can team can step up.
What you'll learn in the podcast episode:
- The different approaches to take if a team member 'wouldn't or can't'
- The importance of developing psychological safety in your team
- Where you are typically going wrong with delegating work
- Why you may need to stop your 'open door' policy
Chapters
00:00 Understanding Team Dependency and Learned Helplessness
01:51 Diagnosing Team Issues: Can’t Do vs. Won’t Do
03:14 Creating Psychological Safety in the Workplace
05:35 Effective Delegation Strategies
07:23 Building Competence and Accountability Systems
09:35 Setting Clear Expectations and Accountability
Related episodes:
Why we feel the compulsion to overwork (and how to stop): https://startuptogrownup.substack.com/p/7-reasons-you-are-overworking-and?r=l8khy
How to find the gems in your team: https://startuptogrownup.substack.com/p/how-to-find-the-gems-in-your-team?r=l8khy
The science behind why you wouldn't delegate: https://startuptogrownup.substack.com/p/the-science-behind-why-you-wont-delegate?r=l8khy
How to dal with your firm's Dysfunctional Star (without losing your sanity): https://startuptogrownup.substack.com/p/how-to-deal-with-your-firms-dysfunctional?r=l8khy
Useful links:
- sign up as a paid subscriber and use this link to get 20% off an annual membership of Start Up To Grown Up
Welcome to a free podcast episode of Start Up To Grown Up: Your source for ideas, insights and tactics to take back control of your business and scale it sustainably and profitably by Heather Townsend, award-winning author of The Accountants’ Millionaires’ Club and Founder of The Accountants’ Growth Club
Each episode of the Start Up To Growth Up Podcast is based on my weekly Substack Article on the same topic. Head over to my substack to subscribe https://substack.com/@startuptogrownup so you never miss an article or episode again.