🚀 What happens when you empower your team so effectively that they no longer need you?
This week on Hotfix, we sat down with Amy Mitchell, a Product Director at Dell, who shared a story about a journey, that changed her. Over the past two years, Amy led the launch of a new managed service offering at Dell. What started as a hands-on role, driving contracts, securing investment, and assembling the product team, evolved into a situation where her team had outgrown her.
In Amy’s words:
"I woke up one day and realized—I’m not needed here anymore. My team was managing P&Ls, solving customer escalations, and flagging risks before I even noticed them."
While many would see this as a career threat, Amy reframed it as an opportunity:
“It’s not about being indispensable. It’s about enabling your team to own the work, and moving on to tackle the next strategic challenge.”
Empowerment as a PM Superpower
As product managers, we often hear about the importance of empowering our teams. But Amy’s experience takes it to a radical level:
✅ Handing over responsibility for business and technical decisions.
✅ Documenting critical knowledge to ensure seamless handoffs.
✅ Recognizing when it’s time to step away.
This isn’t just about delegation. It’s about designing yourself out of a role when the team no longer requires your guidance, allowing them to thrive autonomously.
Lessons for Every PM
Amy’s story highlights three critical insights:
1️⃣ Empowerment Is Intentional
From the start, she invested in hiring strong cross-functional leaders, documenting knowledge, and focusing on strategy over micromanagement. The result? A team capable of solving problems independently.
2️⃣ Your Value Is in Starting, Not Staying
This shift requires a mindset change. Instead of clinging to your role, focus on creating systems and frameworks that allow others to succeed without you.
3️⃣ Don’t Fear Redundancy—Embrace It
When Amy’s team said, “We’ve got this,” her first thought was: “Am I about to be laid off?” But instead of succumbing to fear, she sought out new challenges and opportunities within her organization.
A Call to Action
Whether you’re a product leader or an individual contributor, Amy’s story is a powerful reminder to prioritize being valuable over being needed. How can you empower your team today so they can thrive without you tomorrow?
Listen to Amy’s full story on this week’s episode of Hotfix [insert link].
