Please sit next to the money
In this episode, James Sherrett narrates his tumultuous journey at Slack, starting as a consultant in June 2013, navigating through periods of high demand, strategic pivots, and personal struggles. Despite initial setbacks, including a retracted job offer, James continued to show up for work. His persistence and growing alignment with the team ultimately led to his official hiring as the Director, Accounts at the end of 2013. James shares insightful anecdotes about customer engagement, internal teamwork, and the evolving dynamics of startup culture, providing a behind-the-scenes look at Slack's early days. James' wife Monique also makes an appearance to offer her perspective.
00:00 Introduction
00:28 Early Days at Slack: Joining the Team
01:32 Marketing and Customer Engagement
03:12 Scaling Up: Handling Increased Demand
03:58 The Polite Struggle for Control
07:12 A Turning Point: December 2013
11:12 Monique Shares her Perspective
22:04 Final Decision: Joining as Director, Accounts