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Description

At Sami & Susu in New York City’s Lower East Side, Mediterranean flavors and neighborhood vibes come together in a cozy wine bar. It’s also a place where smart technology quietly powers the experience behind the scenes.

In this episode, owner Amir Nathan shares how he and his partner Jordan Anderson navigated the challenges of opening their first business — and how tools like Toast POS, Resy reservations, and Davo Sales Tax help them keep stress low and guests happy.

Learn how thoughtful tech choices help them manage reservations booked out weeks in advance, run payroll from a phone in minutes, and automate the headaches of sales tax — so they can focus on what matters most: creating a warm, welcoming space recognized by the MICHELIN Guide as a Bib Gourmand.

Tune in for real-world insights on using technology to support restaurant success — and get inspired by Amir’s story of believing in the mission and never stopping.

👉 Hit play now to hear the full conversation!👉 If you enjoyed this episode, please subscribe and leave us a review — it helps us share more stories that matter.👉 For more deep dives into restaurant tech and operator insights, check out the full archive at restauranttechnology.substack.com.

TECH IN THIS EPISODE:

* TOAST

* DAVO

* RESY



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