In this episode, we explore why ERP implementations in higher education so often struggle and what it really takes to make them succeed. Drawing on two decades of CIO experience and four major system rollouts, including a current 26-institution Workday deployment, we unpack the myth that ERP is a technology problem. It’s not. It’s a leadership challenge, a trust-building process, and a test of institutional clarity. From construction metaphors to boardroom crises, we trace how stakeholder-led change, not IT-driven execution, is the difference between systems that function and systems that last.
Based on Substack article:
https://dispatchesinternetpioneer.substack.com/p/why-erp-success-starts-outside-of
Energetic Business Background Music by LolaMoore -- https://freesound.org/s/754966/ -- License: Attribution 4.0
