In this episode of the Lead to Soar Podcast, Michelle Redfern and Mel Butcher focus on one of the most practical and confronting questions in leadership: what do you cause?
The conversation examines emotional intelligence not as a soft skill, but as a core leadership capability that shapes culture, performance, and trust. Michelle and Mel explore how leaders’ behaviours, reactions, and patterns create real consequences for others, whether intended or not.
The discussion covers:
What emotional intelligence looks like in day-to-day leadership behaviour
Why impact matters more than intent
How leaders create safety, pressure, clarity, or confusion through how they show up
What it means to take responsibility for the outcomes you generate in others
Drawing on Daniel Goleman's work, including Leadership That Gets Results and the Emotional Intelligence framework, this episode grounds EQ in observable leadership practice rather than self-perception.
This episode is for leaders who want to understand how their behaviour shapes performance, and for women who want clearer language to name their leadership impact in themselves and others.
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