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IT’S HARD TO OVERESTIMATE THE ROLE OF PEOPLE IN BUSINESS SYSTEMS.

Undeniably, tools and processes are core components (we spoke about that in part 1 and 2 of our mini-series),

BUT without the humans involved in your business, they mean nothing!

Your clients, your team, and the leadership team all play their part. But a few things need to fall into place to get the best out of your business tools and processes.

I’m talking about

• The benefit of hiring a process manager (and my own experience with this)
• A how-to guide to make sure you get the best out of your people (yourself included).

If you’ve paid attention during the last 3 weeks, uou’ll now realise that having systems in place that are well-designed, well-implemented, and well-maintained is crucial for the success, effectiveness and ultimately the scalable growth of your business. (More on scalable growth here https://sandrajulian.co/scaling-a-service-based-business/ and here https://sandrajulian.co/tips-for-scaling-up-your-business/)

THAT’S NO MINOR FEAT!

It makes it all the more important to fine-tune the major contributors to getting your systems right stand out: the tools, the processes, and the people.

• In Part 1 (Ep 78) I highlighted the different tools that can be used to manage and optimise systems. I offered tips for selecting the right tools for your business.
• In Part 2 (Ep 79) We explored the importance of having a clear and efficient process in place, and discussed how to design and implement a process that works for your business. I provided tips on where and how to store your standard operating procedures.
• And in Part 3 (this episode 80) I highlighted the role of people in business systems: the importance of having a team that is committed to continuous improvement of your systems and the focus a dedicated process manager can bring when it comes to managing and optimising your system

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Music is Te Kawa o Rongo by Ngāneko Eriwata

Episode edited by LJS Creative Services #PodcastManager

Show notes & blog by Mattie Belsack from Bellbird Writing