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Show Notes:
Unhealthy Debate
- Unhealthy Debate explanation
- Define debate
- noun
- a discussion, as of a public question in an assembly, involving opposing viewpoints:
- a formal contest in which the affirmative and negative sides of a proposition are advocated by opposing speakers.
- verb (used without object)
- to engage in argument or discussion, as in a legislative or public assembly:
- to participate in a formal debate.
- verb (used with object)
- to argue or discuss (a question, issue, or the like), as in a legislative or public assembly:
- to dispute or disagree about:
- Debate seen today isn’t team debate
- Political debate is for the purpose of winning as an individual
- Debate competition is for the purpose of winning as an individual
- Team debate is for the purpose of a win for the product, solution, or customer - not the person or even the team
- Team debate is discussion, argument, even conflict associated with an effort to find the best possible solution, product, or serve the customer best.
- Unhealthy
- No debate
- No passion among team members
- No disagreements
- No sense of obligation to contribute
- Everything is taken personally
- Importance of healthy debate
- Best for the product, solution, customer
- Not about who is right and who is wrong
- Feels like conflict or argument
- Team trust eliminates the personal feelings
- Ensure team is working effectively
- How to begin building healthy debate
- Start with acknowledgment & explanation
- “We don’t debate enough & therefore our products and customers suffer for it.”
- Explain the purpose & need for debate
- Betterment of the product, solution, or service to the customer
- Acknowledge the awkwardness of debate
- Intentionally ask for input regularly
- Call out introverts by name
- Highlight & give permission for debate when it happens
- “Hey, I just want to point out that what you’re doing right now is healthy debate. It may feel heated or confrontational, but it’s good for our customers. Please continue…”
