In episode #253, I address the top four metrics you should calculate and monitor if you have a customer onboarding function. This episode focuses on services margins.
- Run PS like its own business unit
- Set up your SaaS P&L correctly
- Services margins benchmarks
Check out this post for more detail: https://www.thesaascfo.com/how-to-effectively-manage-your-professional-services-team-with-metrics/
