SUMMARY:
In this week’s episode of MILLION DOLLAR CHIRO: The Podcast for Chiropractic Practice Owners Dr. Duncan and her executive assistant, Kelsey, discuss the origin story of her own practice Simply Southern Chiropractic Center and the challenges she faced at the start of opening her business. The conversation revolves around the importance of customer service and human connection in the medical field, the evolution of Simply Southern Chiropractic Center, patient success stories, and advice for those interested in pursuing a chiropractic career. If you are a chiropractic student seeking to open their own practice, or a current practice owner, this is a great listen for fellow entrepreneurs!
Ready to take your business or chiropractic practice to the next level? Enroll in our online course or apply for one-on-one coaching with Dr. Duncan!
TAKEAWAYS:
Choosing a name for your practice that is not tied to your personal name or a specific location can allow for future growth and expansion.
Confidence and a strong sense of responsibility are crucial for success as a business owner.
Personal experiences and background can shape the mission and values of a clinic.
Providing exceptional customer service and making patients feel welcome and valued can set a clinic apart from others.
Treating patients with respect and using their names can make a significant impact on their experience.
Taking ownership of mistakes and learning from them is essential for growth and improvement. Customer service and human connection are crucial in the medical field.
AI can automate certain tasks in healthcare, but human interaction is still essential.
Patient success stories and positive reviews are rewarding and motivating for healthcare professionals.
Running a chiropractic office requires physical and emotional dedication.
Chiropractic care can make a significant difference in patients' lives.
Passion and dedication are essential for a successful chiropractic career.
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