What’s the difference between venting and gossip — and why does it matter for your team? In this episode, we react to a fiery Dave Ramsey clip and explore how negativity shows up in salons, why it damages trust, and what leaders can do to protect their culture. From handling complaints with solutions to setting clear team standards, we unpack the ongoing work of maintaining a healthy environment where respect and growth can thrive.
🔗 Resources & Links
📈 Learn more about Growth Coaching:
https://www.therefinenetwork.com/grow
🎓 Join The Artist Academy:
https://www.therefinenetwork.com/artistacademy
📥 Get on the waitlist for SCALE 2025:
https://www.therefinenetwork.com/scale
📸 Follow us on Instagram:
@therefinenetwork
