In this video, Cole from the American Journal of Healthcare Strategy interviews Dr. Patrick McGill, the Chief Transformation Officer at Community Health Network in Indianapolis, Indiana. Dr. McGill discusses his role, which includes responsibilities in IT, analytics, population health, regulatory reporting, and personalized medicine. He explains the challenges and strategies involved in serving a diverse patient population across urban, suburban, and rural areas. Dr. McGill also shares insights on implementing organization-wide initiatives, the importance of leadership and change management, and the value of telemedicine, especially in rural healthcare. The conversation provides valuable advice for early careerists interested in change management and transformation in healthcare.
00:00 Introduction and Guest Welcome
00:24 Meet Dr. Patrick McGill
00:40 Community Health Network Overview
01:49 Challenges and Strategies in Healthcare Transformation
04:06 Transportation Solutions for Diverse Populations
06:24 Understanding and Addressing Rural vs. Urban Healthcare Needs
09:18 The Role of Telemedicine and Technology
11:30 Leadership and Change Management
13:31 Advice for Aspiring Change Agents
21:51 Conclusion and Final Thoughts
