We now have this category definition of hospitality and coworking in the hospitality industry, and I agree.
I grew up in the hospitality industry and - love it - I still cut onions and mushrooms, like Chris Pope taught me a Five Star London kitchen in the 90s!
(We used to call it catering, but that sounds less glamorous than hospitality.)
I've always seen the similarities, but if your coworking space is in the hospitality industry now, it doesn't mean you are a waiter, a waitress, or a dub dub, as we used to say.
As a coworking manager, you are not just taking care of people but also the spark for their community connections.
The best way to care for them is to help these connections happen, building a strong sense of community and belonging.
Ian Minor says hospitality in this context is about 'the art of being hospitable' - it's that simple.
Iris Kavanagh also said the same thing in a recent Coworking Values Podcast—it's about being "hospitable" but not a servant.
The 'art of being hospitable' in a coworking space means warmly welcoming members and creating a cosy, comfortable environment.
It's about making everyone feel valued and at ease, helping to build a community where they can thrive and feel at home."
It's about connecting and helping people make those connections.
Because there is so much information, people don't need a little information - they need connection, meaning and change.
Helping people connect is one of the best rewards you can give your members.
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Have a remarkable day.
Be careful out there.
It is a jungle.
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