00:06 - Welcome/Intro 



00:25 - Theme of today - 84% of transformations fail



01:10 - Jacqueline Introduction



01:48 - Martin Introduction



03:24 - Why are 84% of change initiatives and transformations failing

Digital Transformation as a buzzword

There is a pace of change we’ve never seen before

We can’t predetermine an outcome based on our own actions



06:47 - What are the main traps and barriers in the way of effective change

How we work today vs how we worked 100 years ago

We were educated to think in a linear manner not an exponential manner

Digital Transformation of working practices accelerated 6 years in 6 weeks



12:55 - What is the one thing that needs to change to change the script

‘There is a nice new car in the driveway and nobody knew how to drive it’

Help organisations understand how complex this journey is

There isn’t ‘one thing’ because it’s complex

Getting really strong foundations in place



19:11 - Why are most organisations treating change as a commodity 

How do they know what success looks like if you don’t measure it

People are using tools that worked in an era that was yesterday

‘I’d like to know the hindsight upfront’

It must be terrifying being a CEO or COO and seeing that stat of 16%



28:29 - Are people too fearful to start the process in the first place?

Some industries don’t have to think about disruption, but not many.

Every company must have change at the heart of its agenda

Learn, evolve, learn, evolve essentially every 90 days

When you’re shaping the future of work it’s the most exciting place to be



36:46 - What are the secrets behind sustainability and getting change ready

The foundations of change

‘I no longer fear change anymore’



41:11 - Wrap up/What advice have you got for people leading change

Don’t fear change