Welcome to another of our coffee time chats. Today we are joined by:
🔹
Dr Don Wise and David Kasten from
Strategic Solution Partners, one of our
Expert Partners
In this wide ranging discussion we touch on a number of areas and pose a few question:
- Is the US Hotel industry in a race to the bottom?
- Is it at risk of over commoditization where price becomes the only differentiator?
- Is technology taking away aspects of what guests consider hospitality and the hotel experience?
- How does the reduction of services and amenities balance with higher prices?
- And finally, is working in the hotel sector now just a job rather than a career?
Hope you enjoy the discussion 👍
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