A day of tedious technicality and extreme misery combined to flatten any Christmas cheer around central London on Thursday 8 December. Both Nic and Rebecca attended a special compensation hearing to find out that most things are a mess and going nowhere slowly. For the Subposmasters in attendance it was a very frustrating day. The one man with the power to do anything about this is the inquiry Chair, Sir Wyn Williams, but he wasn't saying anything.