What does a trip to Disneyland Paris have to do with your business? More than you might think. In this episode, I’m unpacking some surprisingly powerful lessons from my recent getaway — including why being consistently you can be more valuable than being shiny and new.
Despite coming home with a chest infection (and my husband with Covid!), I couldn’t help but notice how much the Disney brand still gets right. Yes, parts of the park felt outdated — even inappropriate in places — but the experience still delivered. And that’s the key takeaway. A strong, consistent brand experience builds loyalty and impact, even when things aren’t perfect.
Here’s what we’re talking about:
- Why a tired brand can still thrive if it delivers a consistent experience
- How Disney’s obsessive attention to detail builds total brand immersion
- The power of doing one thing really well (and sticking to it!)
- Why overstaffing might just be the smartest investment you make
- The crucial difference between automation and genuine human connection
✨ You don’t need to reinvent your business every year — you just need to stand firm in what you believe, deliver it consistently, and make it memorable.
Helpful Links:
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If this episode got you thinking about your brand or customer journey, I’d love to hear your thoughts. Tag me on Instagram
@libbylangley and let me know what stood out for you — or what your favourite business lesson from a holiday has been!
Here’s to building brands that last (and maybe skipping the germs next time).
Libby x.
