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Title: Fresh Customer Service
Author: Michael D. Brown
Format: Unabridged
Length: 1 hr and 15 mins
Language: English
Release date: 05-05-08
Publisher: Made for Success Inc.
Genres: Business, Management
Summary:
Fresh Customer Service proves that if you treat your employees with respect and kindness, if you motivate and equip them with the tools they need to do their job, and treat them like they are number-one, they, in turn, will unleash a passion to serve your customers like they have never been treated before. Your employees will offer a world-class customer service experience to everyone who enters your place of business.
Implement the 6.5 Fresh Steps of Fresh Customer Service in your organization, and you will soon see how fully engaged, totally committed employees result in return customers who spend their money on your products and services again and again. Not only does this increase retention and sales - it also means a bottom line that reflects sustained and profitable results.
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