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Title: Make Their Day!
Author: Cindy Ventrice
Narrator: Susan Boyce
Format: Unabridged
Length: 5 hrs and 59 mins
Language: English
Release date: 06-01-12
Publisher: Blackstone Audio, Inc.
Genres: Business, Management
Summary:
In their efforts to retain employees, companies spend billions on recognition programsby one estimate, $27 billion on non-cash incentives in a single yearand yet last year 65 percent of employees reported they felt unrecognized. How is it that we are spending so much and achieving so little? Cindy Ventrice says its because few organizations understand what makes an employee feel truly recognized. Awards, perks, and privileges dont really motivatenobody knocks themselves out for a plaque or a parking place. Effective recognition is integrated into the daily routine of the workplace, and the key elements are intangibles: praise, thanks, opportunity for growth, and respect. In this revised second edition, Ventrice offers new examples of successful recognition programs from around the world and addresses providing effective recognition in an increasingly virtual work environment. And there are two completely new chapters: on understanding cultural differences in reward preferencesgenerational, international, and others factorsand on ensuring that reward practices are perceived as fair and equitable. Make Their Day! reveals what employers and employees should expect from recognition and what managers can do to give morale and productivity a genuine, lasting boost. PDF containing charts and surveys is included.
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